Refunds and cancellation

Last updated: 10 November 2026

This page explains how to cancel a postevi subscription and when a payment is refunded.

Free trial

Each workspace's first subscription starts with a 7-day free trial. A card is required, nothing is charged during the trial, and you can cancel any time. During the trial you can connect up to 3 accounts, and X is not available.

If you don't cancel, your chosen plan starts when the trial ends and Stripe charges your saved card for the first payment.

Cancelling

Here is how cancellation works:

  • You can cancel any time from the subscription section in settings, at no extra cost.
  • Once you cancel, your subscription won't renew, and you keep access until the end of the period you paid for.
  • When the period ends, your social accounts are disconnected and your data is kept on the schedule in our privacy policy.

Refunds

Our refund rules:

  • We don't give partial refunds for the current period. Cancelling stops the next renewal.
  • X balance top-ups are not refundable once used.
  • If you were charged by mistake or twice for the same thing, email [email protected] and we will refund the charge to the card you paid with.

Right of withdrawal

Postevi is a digital service performed online immediately. Because the service starts, with your explicit consent, as soon as your trial or payment is confirmed, the statutory right of withdrawal does not apply under Article 15 of the Turkish Distance Contracts Regulation.

The free trial is there so you can try the service before you pay. If you cancel during the trial, you are not charged.

Payments and contact

Orders are processed by Stripe, acting as our reseller, and refunds are made through Stripe as well. Depending on your bank, a refund may take a few business days to show up. The service itself is provided and operated by MSECAMP LLC, 12 Daniel Road Suite 318-333, Fairfield, NJ 07004, USA.

Questions about cancellation or refunds: [email protected].